Fulfillment, Refund & Cancellation Policy
Effective Date:
June 24, 2025
At Agency Builder, we are committed to providing clear, reliable service to our clients. This policy outlines how we deliver our services, handle refunds, and manage cancellations.
We offer a digital licensing program through Agency Builder , allowing partners to leverage proven systems and strategies that generate over $100,000/month in recurring revenue.
Access to our proprietary client acquisition and automation systemsStrategic support to help you grow and scale your own agencyOngoing mentorship and onboarding materialsDone-for-you templates, funnels, and business tools
Once your payment is successfully processed through our secure checkout, you will receive a confirmation email within 1 business day
.
Your onboarding process, including access to training materials and account setup, will typically begin within 1–3 business days of confirmation in some cases, you may receive an intake form or initial discovery call scheduling link as your first onboarding step.
All program details, deliverables, and schedules will be clearly outlined during your onboarding.
At Agency Builder , we strive to ensure that every partner is fully equipped to succeed with our systems. Because our services include immediate access to proprietary assets, tools, and mentorship upon enrollment, all sales are final once access is granted. However, we understand that unexpected situations may arise. Refunds will only be considered under the following specific conditions:
You request a refund within 7 calendar days of your initial purchase.You have not yet accessed the partner training portal, license materials, or participated in any onboarding calls.
You provide a valid reason demonstrating that the service was not delivered as described.
To request a refund, please email our team at:
Include your full name, the email used at purchase, and a brief explanation of your request. All refund requests are reviewed on acase-by-case basis and approval is at the sole discretion of Agency Builder.
⚠️ Important: By submitting payment, you agree to these terms and understand that digital access and business licensing products are non-refundable once delivery has begun.
3. Cancellation Policy
At Agency Builder, we offer both one-time digital licenses and optional ongoing support or consulting add-ons. Our cancellation terms are as follows:
Due to the nature of digital delivery, once onboarding has begun or access to our systems has been granted, cancellations are not permitted.
If you wish to cancel your order before accessing any materials or participating in onboarding, you must notify us within 24 hours of purchase by email.
For any recurring services (e.g., coaching calls, marketing support, system upgrades), you may cancel with 14 days’ written notice prior to your next billing cycle.
No partial refunds will be issued for unused time within the current billing period.
To request a cancellation, contact us at:
📧 [email protected]
Please note: Once you have accessed licensed systems, templates, or proprietary business tools, your purchase is considered active and non-refundable.
Once you become a licensed partner with Agency Builder your onboarding process begins promptly.
Confirmation Email: Sent within 1 business day after successful payment.
Onboarding Access: Training materials, system walkthroughs, and templates are typically delivered within 1–3 business days.
Support Setup: Any live calls or coaching sessions are scheduled based on availability and your intake form submission.
Timelines may vary depending on:
Your responsiveness to onboarding forms and scheduling links
Customizations requested (if any)
Availability during the scheduled call windows
We are committed to maintaining clear and transparent communication throughout the entire onboarding and delivery process. If any delays are anticipated, our team will notify you immediately via email.
5. Legal & Export Restrictions
Agency Builder's services are available to clients located in Canada, the United States, and other permitted international regions.
We do not offer services to individuals or businesses located in countries or territories that are subject to:
Canadian or U.S. trade sanctions
Export restrictions
International regulatory bans or embargoes
By using our services, you confirm that you are not located in a restricted jurisdiction and are legally permitted to access and engage with digital business tools and licensing systems.
We reserve the right to deny access to our services if we identify a breach of these legal restrictions.